Rug Care


All of our rugs have been woven, knotted and finished by hand, because of this there will be some loose fibres when you open your rug.  These are from the finishing process.  We recommend you vacuum your rug upon opening, this will also help the rug to lay flat.  

Almost all of our rugs are made from wool.  We selected this material as it is a superior product for rugs.  The downside of wool?  It will shed some fibres when you open it.  Although wool is the toughest most long-lasting natural fibre available in area rugs, if you have a high sensitivity to shedding, we recommend avoiding a wool rug altogether.


  • Your new rug needs time to slough off the extra fibres that are in the pile of the rug. Give it some time, the shedding will dissipate.
  • Resist the temptation to overly vacuum. After your initial vacuum, once a week is plenty.  We recommend cleaning on the lowest setting possible. It seems counter-intuitive, but a strong suction or a beater bar or on the setting closest to the ground on a vacuum can actually irritate the fibres and can make the shedding worse plus break down the rug.

  • Vacuum the rug with the grain of the pile and not against it.

  • Use a high-quality rug pad under the rug to absorb shock and reduce further damage to the pile.

  • Rotate your rug to even-out the wear.

  • Try to keep your rug out of direct sunlight to avoid fading.